Morning Talk: USPS explains delivery issues in Atlanta

If you’re the type who checks in on Nextdoor ( the app that connects neighbors), you may have spied a few discussions about mail delivery services in Atlanta.

A conversation thread initiated by Carrie Gale among Intown neighbors received hundreds of replies about shoddy mail services. The complaints flowed in about irregular delivery, late delivery, mis-delivered mail, etc., with particular focus on the Ralph McGill location, according to a report from WSB-TV.

The U.S. Postal Service's 2015 shipping deadlines for the holiday season vary depending on the service you're using. CONTRIBUTED PHOTO

CONTRIBUTED PHOTO

Gale had asked neighbors to weigh in on whether they’d had mail marked as “delivered” when it hadn’t been — the item either arrives after the delivery date or never shows up at all.

On Friday, residents finally had the chance to express their concerns at a public meeting attended by Rep. John Lewis (D-Atlanta) and the Atlanta’s Postmaster, Omar Coleman, according to Decaturish. If the USPS website is correct, Coleman (who is not yet listed) is the sixth Postmaster in the last 10 years.

Coleman apologized for the issues, acknowledged that USPS had dropped the ball and vowed to do better. The problems, he said, were due in part to recently hired inexperienced employees and route changes, among other things.

It wasn’t clear what the exact plan for improvements would be, but suffice it to say, USPS has its work cut out for it.

Reader Comments 0

5 comments
Magda Merz
Magda Merz

Informative article . I learned a lot from the info , Does anyone know if my company can find a sample IRS 5329 copy to type on ?

RoadScholar
RoadScholar

During the remodeling of our home, contractor's and our vehicles had to park in our cul de sac, esp due to the dumpster in our driveway. Twice that I saw (and there could have been more cases) the postal worker/vehicle just went around our box w/o delivery. The second time I chased him down and asked why he didn't deliver the mail. I also asked what about "through rain and snow and dark of night" mantra of the Post Office. I got a blank stare as he handed me our mail. I informed him to get "his a$$ out of the vehicle and deliver the mail like he is suppose to".


As a note he was not our usual deliverer, but others have done the same thing or mixed our mail with other persons. On Saturday sometimes our mail is not delivered until 7pm.


Imagine my surprise when I saw a postal vehicle on our street today...at 8 am! The unfortunate thing is whether they were delivering today's mail, or that left over from last week!

DanMac
DanMac

Happened to me... got my neighbors mail, next neighbor down got mine. The whole street was off by a house.

pooterguy
pooterguy

"The problems, he said, were due in part to recently hired inexperienced employees and route changes, among other things."

I received  that same generic response to a formal complaint filed more than 30 years ago.


The *Postmaster* position, btw, is bestowed upon senior USPS employees in order for them to use up their accrued sick leave in their last 6 months or so prior to retirement without scrutiny from superiors.

almmanduane75
almmanduane75

I haven't seen a smart phone yet that will go out and cut the grass.


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